Terms of Service

Welcome to ember & root ("we," "us," "our," or "ember & root"), accessible at emberandroots.com. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1.1 About Us

ember & root sells natural skincare and body-care products, including the African Exfoliating Body Net and related items, through our online store.

1.2 Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order on our site.

1.3 Products & Pricing

  • All prices are listed in USD unless otherwise stated and are subject to change without notice.
  • We make reasonable efforts to display product colors and details accurately, but we do not guarantee your device's display is perfectly accurate.
  • We reserve the right to limit quantities, refuse service, or cancel orders at our discretion, including in cases of suspected fraud or pricing errors.

1.4 Orders & Payment

  • Orders are confirmed once payment is successfully processed.
  • We accept the payment methods listed at checkout. All payments are processed through secure, third-party payment gateways.
  • You are responsible for providing accurate billing and shipping information.

1.5 Promotions & Discounts

Sale pricing, bundle offers (e.g. "Buy 2, Get 2 Free"), and free-gift promotions are valid only for the time period stated on the product page and may be changed or withdrawn at any time.

1.6 Intellectual Property

All content on this site — including the ember & root name, logo, product photography, and text — is our property or used with permission, and may not be reproduced without written consent.

1.7 Product Use & Disclaimer

Our products are intended for external cosmetic use only. Results (such as skin texture or tone improvements) vary by individual and are not guaranteed. Discontinue use and consult a physician if irritation occurs. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

1.8 Limitation of Liability

To the fullest extent permitted by law, ember & root is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

1.9 Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to conflict-of-law principles.